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If you want to get ahead, Get a online support

WHO WE ARE 

GENERATE MORE LEADS
CLOSE MORE SALES
KEEP MORE CUSTOMERS

GROW YOUR BUSINESS

Benefits of Outsourcing to LiveVgo

  • Agents have 2+ years in a Customer Support role (email, live chat, Virtual Assistance and Voice)

  • Excellent spoken and written English and great listening skills

  • Fast and accurate typing skills – at least 60 words/minute

  • Excellent problem-solving skills, a strong customer-service orientation and commitment to insuring timely, quality solutions to customer issues.

  • Ability to understand technical concepts and communicate them clearly to individuals with varied backgrounds and skill levels.

  • Demonstrated ability to empathize with customers, actively listen; ability to always defuse situations rather than intensify one.

  • Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

  • Comfortable navigating multiple systems and getting up-to-speed very quickly with all of your online tools

  • Agents have experience in using different Hubspot, Zoho, LiveChat, Liveperson, Zopim, Zendesk support platforms (email, live chat and talk)  Experience in using Google Docs, Slack and Evernote. 

  • Our Own infrastructure with backup generator,

  • 1 Gbps+ internet speed,

  • 100 Seater capacity,

  • Firewall and inbuilt server,

  • HIPAA Compliance

  • Physical security check and finger print attendance,

  • Candidates background check,

  • No Mobiles or personal electronic devices inside work Space,

  • CCTV Monitoring. 

CONTACT

US

Tel: 1.513.878.0408

Prilogsys, LLC,
THE ATRIUM,
19200 Von Karman Avenue.
5th Floor
Irvine, California 92612.

Email : sales@livevgo.com

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